The HRC was referred by a Fortune 500 client to one of its clients – a well known, successful, and privately-held, 2,000 employee, eastern seaboard-based retail organization. They had just completed their new, five (5) year strategic plan to significantly expand into new geographic regions in the U.S. Their CEO knew that to do so successfully, they would need to re-tool their talent acquisition approaches and methodology, selection, onboarding, and employee development to support the inclusion and success of existing, as well as new, employees.
We began working with their leadership team, developing strategy and championship capability, and seeding inclusion awareness through communications and training. In the second year we equipped their HR staff with the capability and tools to align and integrate the HR frameworks to fuel a high performing, engaging, and inclusive culture as well as to become effective HR consultants to accelerate achievement of the organization’s talent and performance goals. Our proprietary HR as an Inclusion AcceleratorSM Program quickly and effectively developed their internal HR team’s capability to assess, prioritize, and create HR practices to propel their desired, pivotal cultural transformation. Their HR staff, in partnership with our team, then modified and implemented new HR frameworks and practices to more rapidly advance the culture shift and enable successful achievement of the five year expansion strategy.
The impact? Our client:
- Was ready to fly solo within 3.5 years, in advance of the stretch goal of 5 years (and a best practice norm of 10-12 years);
- Developed a more engaging, collaborative, and inclusive culture shift;
- Built higher levels of internal competence, employee engagement and culture shift sustainability while mitigating consultant cost and dependency; and
- Achieved its desired five-year expansion strategy.