Rapid F100 Inclusion Culture Shift

A financial services industry leader set course to aggressively pursue emerging markets to build marketshare. Their most successful and largest revenue-producing sales group was charged with leading this endeavor. However, its leadership team had rebuffed the need to be significantly more inclusive to better understand and support the needs of their clients and target markets.…

Business Case for Shared Services

Three weeks prior to the Global Leadership Team Meeting, the Global CEO had announced his plan to dismantle the shared services structure they had formed a few years before, supporting 20 IBUs. The North America CEO felt the Shared Services Model was working effectively that it was worth a ‘fight’ to save it. Contacted by…